How long does it take to obtain a home ownership withdrawal, and how quickly can the payment be made?
The money is disbursed within 20 business days after we have received all the required documentation and the application fee.
How can I find out if I have pension assets with AVENA?
Please call us at 021 212 25 55, and we will tell you how to proceed. You can also contact the 2nd Pillar Central Office to carry out a nationwide search: https://sfbvg.ch/en/tasks/enquiry-about-occupational-benefit-credit-balances.
How can I get a copy of my latest pension statement?
You can find this information in the online portal. If you no longer have your login details, please contact your relationship manager, who will help you.
How can I find out the amount of my vested termination benefit?
You can find this information in the online portal. If you no longer have your login details, please contact your relationship manager, who will help you.
I would like to speak with an advisor. Who should I contact?
Please call us at 021 212 25 76. We will be happy to arrange a meeting.
How can I set up online access to my AVENA account? How can I modify employees' online access to the account?
You can find the necessary forms at documents.
Where can I find AVENA's annual reports and pension fund regulations?
You can find the information you need at https://www.lpp-avena.ch/en/practical-information.
What are AVENA's bank details, so that I can transfer my vested termination benefit?
- Read more about What are AVENA's bank details, so that I can transfer my vested termination benefit?
Please call us at 021 212 22 00. We will provide you with the bank details.
How do I make a change to my company's agreement with AVENA?
Please contact your relationship manager, who will tell you what to do.
