How can I find out the amount of my vested termination benefit?
You can find this information in the online portal. If you no longer have your login details, please contact your relationship manager, who will help you.
I would like to speak with an advisor. Who should I contact?
Please call us at 021 212 25 76. We will be happy to arrange a meeting.
How can I set up online access to my AVENA account? How can I modify employees' online access to the account?
You can find the necessary forms at documents.
Where can I find AVENA's annual reports and pension fund regulations?
You can find the information you need at https://www.lpp-avena.ch/en/practical-information.
What are AVENA's bank details, so that I can transfer my vested termination benefit?
- Read more about What are AVENA's bank details, so that I can transfer my vested termination benefit?
Please call us at 021 212 22 00. We will provide you with the bank details.
How do I make a change to my company's agreement with AVENA?
Please contact your relationship manager, who will tell you what to do.
What procedure do I need to follow to use our employer contribution reserve?
Please contact your relationship manager, who will tell you what to do.
What is the purpose of an employer contribution reserve, and how do I set one up?
An employer contribution reserve (ECR) consists of advance payments made by the employer to the pension fund. The employer decides how the ECR is used, for example to fund ordinary contributions or pay allowances in cases of hardship. To find out more, contact your relationship manager.
What form do I need to complete if an employee joins or leaves the pension plan?
You can find the necessary forms at documents.
